If you are using one mobile phone for both personal and work, and you don't want your personal calls to be tracked, there are 2 options:

Option 1: Select what SIM card to track (if your device supports dual-SIM)

Option 2: Set up the Work Days and Hours to fit your actual working schedule.

  • Go to Salestrail app > Settings

  • Start time and End time should be set to your working schedule

This ensures that the Salestrail app only works during the set window.

Option 3: Untrack certain phone calls/phone numbers.

You can choose to completely untrack a phone number or just a single call with that number, depending on the scenario. Here are the simple steps on how to do it:

Step 1: Go to the Salestrail application, tap on the call/the phone number you want to untrack > Untrack.

Step 2: Choose No if you want to untrack this specific call only, choose Yes if you want to untrack all calls with this number onwards.

Note: All untracked calls will show up in the Untracked tab in the application and you can revert the action whenever needed.


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