If you are using one mobile phone for both personal and work, and you don't want your personal calls to be tracked, there are 2 options:
Option 1: Select what SIM card to track (if your device supports dual-SIM)
Option 2: Set up the Work Days and Hours to fit your actual working schedule.
Go to Salestrail app > Settings
Start time and End time should be set to your working schedule
This ensures that the Salestrail app only works during the set window.
Option 3: Untrack certain phone calls/phone numbers.
You can choose to completely untrack a phone number or just a single call with that number, depending on the scenario. Here are the simple steps on how to do it:
Step 1: Go to the Salestrail application, tap on the call/the phone number you want to untrack > Untrack.
Step 2: Choose No if you want to untrack this specific call only, choose Yes if you want to untrack all calls with this number onwards.
Note: All untracked calls will show up in the Untracked tab in the application and you can revert the action whenever needed.