How to manually track a call?

On iOS, you need to manually track inbound calls and outbound calls that are made from your phone's dialler. This article will help you!

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over a week ago

If you are an iOS user, please be aware that Salestrail can automatically track outbound calls made from Salestrail's dialler only. For calls that take place from outside of Salestrail app, you need to input them manually if you want to track them.

Here are the steps you need to follow:

Step 1: Open Salestrail > Tracked Calls > Add.

Step 2: Fill in the form with the correct details about the call you want to track > Add.

That's it! Very simple and fast, right? Once the call is added, it will show up in the Call Analytics dashboard immediately.

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