Currently, we offer call recording feature for SIM calls on Android devices only. In order to use the call recording feature, you will have to install the Salestrail Recorder APK application to your device as well. If you are interested in the call recording feature, please book a meeting with us and we will help you to get started with the process.
Please be mindful that you are responsible for complying with local laws and regulations about call recording. Also, in certain jurisdictions, the explicit consent of the other parties to conversation recording may be required.
Please find the instructions on how to start using Call Recording feature below:
Step 1: Download the Salestrail Recorder. You will have to change your Android settings to allow installing an APK solution. Please reach out to us at email@example.com to help you out with it!
Step 2: Go to Salestrail Recorder Settings > Check the box Record Calls/ Enable Call Recording.
Once you've set everything up, all you need to do is making calls and enjoying the feature! If a recording has been made for a call, it will show in the app like this.
You can listen to the recording and also upload it to the Analytic Dashboard.
Once it's been uploaded, you will find it in Recording section on the Dashboard.