Step 1: First, make sure that your Calls Setting is set to manual mode.
Step 2: Then go to Unlogged Activities to view your unlogged calls.
Step 3: Tap on the calls that you'd like to log to Salesforce and add more information if you want.
- Add note
- Create follow-up plan
- Add due date to follow-up task
Calls that have been logged should be seen in the Logged Activities Tab.
Step 4: Then you can remove calls you don't want to log to Salesforce by click on the bin symbol.