Salestrail

If you would like to use Caller ID feature that Salestrail provides to you out-of-the-box, you need to make a one small change to Settings in your iPhone.

This is because the Caller ID is partly provided by Apple and works in combination with Salestrail. Step 1: Open Settings from your iPhone Step 2: Scroll and find Phone from the list and press it Step 3: Find Call Blocking &amp; Identification and press it

Step 4: Check that the Check Box next to Salestrail is enabled

Step 5: Close Salestrail and start it again.

The Caller ID will be displayed in two different places on your iPhone:

When you receive a call, the Caller ID is shown below the phone number

When you browse Call History, the Caller ID is shown on each call that was identified.

- When you receive a call, the Caller ID is shown below the phone number
- When you browse Call History, the Caller ID is shown on each call that was identified.

You can enable Caller ID simply by going to device settings &gt; Salestrail &gt; Appear on top &gt; Switch it on for Salestrail.

In addition, in Salestrail, please check the Caller ID box in Call Settings.

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<a href="https://help.salestrail.io/en/articles/5095877-how-to-select-which-sim-card-to-log-calls" target="_blank" rel="nofollow noopener noreferrer">How to select which sim card to log calls.</a>

<a href="https://help.salestrail.io/en/articles/3532599-how-do-i-log-calls-manually-to-salesforce" target="_blank" rel="nofollow noopener noreferrer">How do I log calls manually to Salesforce.</a>

- <a href="https://help.salestrail.io/en/articles/5095877-how-to-select-which-sim-card-to-log-calls" target="_blank" rel="nofollow noopener noreferrer">How to select which sim card to log calls.</a>
- <a href="https://help.salestrail.io/en/articles/3532599-how-do-i-log-calls-manually-to-salesforce" target="_blank" rel="nofollow noopener noreferrer">How do I log calls manually to Salesforce.</a>

1. On iOS:

Note:

2. On Android: