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Internal Error or Failed Login

Error Login Failure

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over 2 months ago

If you face a login error, follow these steps below or watch this video to clear the error:

  1. Go to Phone Settings.

  2. Tap on Apps.

  3. Find Salestrail.

  4. Select Storage.

  5. Clear Data and Force Stop the app.

  6. Close the app manually by swiping it away

After completing these steps, try logging in again.

Tip: Type your email manually without using auto-suggestions. Verify your one-time code on a different device or computer, not the one with the Salestrail app.

Proceed to log in. Note that these steps might differ slightly based on your phone model.

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