How to track WhatsApp video calls?
Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over a week ago

Salestrail has the ability to log WhatsApp video calls like it does normal SIM calls.

Please be mindful that if you are in the middle of a WhatsApp call and make another VOIP call (Skype, Google Meet, etc), the data might be compromised.

Here's all you need to do to start using this amazing feature:

1. Turn on WhatsApp call tracking in Salestrail's settings.

2. Allow notification access for Salestrail.

3. Make sure you have Notifications ON for WhatsApp.

That's it! Once you've had these things completed, you are all set. All WhatsApp calls will be shown in the Salestrail app and our Call Analytics dashboard they will be labled as WhatsApp.

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