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Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated today

To ensure Salestrail operates effectively on your OnePlus device, it's important to adjust the battery optimization settings and manage auto-launch permissions. These steps will allow Salestrail to run seamlessly in the background, ensuring accurate call tracking and logging.


Disable Battery Optimization for Salestrail

  1. Open Settings:

    • Access the Settings app on your OnePlus device.

  2. Navigate to Battery Settings:

    • Scroll down and tap on Battery.

  3. Access Battery Optimization:

    • Tap the three-dot menu in the top-right corner.

    • Select Battery optimization.

  4. Select All Apps:

    • Tap the dropdown menu at the top and choose All apps.

  5. Disable Optimization for Salestrail:

    • Scroll through the list to find Salestrail.

    • Tap on Salestrail and select Don't optimize.


Enable Auto-Launch for Salestrail

  1. Open Settings:

    • Access the Settings app on your OnePlus device.

  2. Navigate to Apps Management:

    • Tap on Apps.

    • Tap the gear icon in the top-right corner to access Special Access settings.

  3. Access Auto-Launch Settings:

    • Scroll down and select Auto-launch.

  4. Enable Auto-Launch for Salestrail:

    • Find Salestrail in the list.

    • Toggle the switch to enable auto-launch for Salestrail.

By enabling auto-launch, Salestrail will start automatically and continue running in the background, ensuring uninterrupted call tracking.


Additional Recommendations

  • Disable Deep Optimization:

    • Navigate to Settings > Battery > Battery optimization.

    • Tap the three-dot menu and select Advanced optimization.

    • Disable Deep optimization to prevent the system from restricting background activities.

  • Lock Salestrail in Recent Apps:

    • Open Salestrail.

    • Access the Recent Apps screen.

    • Swipe down on Salestrail to lock it, preventing the system from closing it automatically.

By following these steps, you can ensure that Salestrail operates smoothly on your OnePlus device, maintaining its functionality for effective call tracking and logging.

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