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Internal Error or Failed Log In
Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over a week ago

If you encounter a login error, please follow these steps to clear it:

  1. Remove all data storage related to Salestrail from your mobile device.

  2. Clear the cache of your phone specifically for Salestrail.

    • Navigate to Phone Settings -> Apps -> Locate Salestrail -> Storage.

    • Select "Clear Data" and Force stop the app.

Once you have done these steps, go ahead and log in again.

These steps may vary slightly depending on your phone model.

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