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Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated today

Disable Battery Optimization for Salestrail

  1. Open Settings:

    • Access the Settings app on your Motorola device.

  2. Navigate to Battery Settings:

    • Scroll down and tap on Battery.

  3. Access Battery Optimization:

    • Tap the menu icon (three vertical dots) in the upper-right corner.

    • Select Battery optimization.

  4. View All Apps:

    • Tap on "Not optimized" and change it to "All apps".

  5. Disable Optimization for Salestrail:

    • Scroll through the list to find Salestrail.

    • Tap on Salestrail and select "Don't optimize".

This process ensures that Salestrail is excluded from battery optimization protocols, allowing it to function without restrictions.


Enable Auto-Start for Salestrail

Motorola devices may not have a dedicated Auto-Start setting. However, by disabling battery optimization and ensuring Salestrail is allowed to run in the background, the app can function effectively.

  1. Open Settings:

    • Access the Settings app on your Motorola device.

  2. Navigate to Apps & Notifications:

    • Tap on Apps & notifications.

  3. Special App Access:

    • Scroll down and select Special app access.

  4. Battery Optimization:

    • Tap on Battery optimization.

    • Ensure Salestrail is set to "Don't optimize".

By following these steps, Salestrail will be permitted to run in the background, ensuring uninterrupted call tracking.


Additional Recommendations

  • Disable Battery Saver Mode:

    • Navigate to Settings > Battery.

    • Ensure Battery Saver Mode is turned off.

  • Lock Salestrail in Recent Apps:

    • Open Salestrail.

    • Access the Recent Apps screen.

    • Swipe down on Salestrail to lock it, preventing the system from closing it automatically.

By following these steps, you can ensure that Salestrail operates smoothly on your Motorola device, maintaining its functionality for effective call tracking and logging.

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