Please make sure your Android handset is running Android 7 or above in order to be compatible with Salestrail. If you are using a Huawei device that doesn't have the Google Play Store, you cannot get the Salestrail app, unfortunately.
Although Salestrail is compatible with all Android (running OS above 7) and iOS devices, the age and specs of the device can affect the app's speed and performance. Older devices have the tendency to see slowness, lags, and crashes. Please take these things into consideration, thanks!