Skip to main content
All CollectionsCall Analytics dashboard
How to export call data from the Dashboard
How to export call data from the Dashboard

Export Data

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over 2 weeks ago

The answer is "Yes", you can totally download all call data from the Call Analytics Dashboard with all details such as phone number, type (inbound/outbound), duration, etc.

The data is extracted to a CSV file. To open it as Excel, see instructions here.

How can you download your call data? Follow these easy steps:

  • Make sure you (and your team members) are in the same organisation and using the Salestrail app so there are data to extract.

  • Go to the Call Analytics dashboard and log in with your phone number and verification code.

  • From the sidebar menu, choose Analytics > the view you want to extract data from.

  • Set the filters > Export as csv.

That's it! Once the file is downloaded, you will be able to see all data based on the filters you set.


Related articles

Did this answer your question?