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How to record your WhatsApp and Whatsapp Business calls on Android
How to record your WhatsApp and Whatsapp Business calls on Android

This article helps users set up call recording for Whatsapp and whatsapp business

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over a week ago

Currently, we offer the call recording feature for WhatsApp and Business Whatsapp on Android only.

Step 1:

  1. Download Salestrail Recorder APK

  2. Accept any prompts and allow all permissions requested.

  3. Once the APK is downloaded to your device, it's time to install the app.

  4. Tap the file name followed by Install.

Step 2:

  1. Go to Salestrail Main App Settings

  2. Recording Settings

  3. Enable Recordings

  4. Check the last box "Whatsapp Call recording- Use Salestrail Call Recorder"

Step 3: Open the Salestrail Recorder and enable the accessibility settings


​TIP: To ensure that calls are recorded without fail, both Salestrail app and Salestrail recorder app should be running in the background. Remove all battery restrictions and optimizations on your device to keep both apps from being put to sleep.

Important:

Please keep in mind that it is your responsibility to adhere to your local laws and regulations pertaining to call recording. Additionally, in specific jurisdictions, obtaining explicit consent from all parties involved in the conversation may be a legal requirement.

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