Can't access phone camera for Salestrail card scanner on Android

Can't use business card scanner on Android

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over a week ago

For Android users to use Salestrail business card scanner, access to the phone camera has to be granted. There are different ways you can do this: 

  1. Allow Salestrail access to phone's camera and photos in-app 

2. Allow access in App management
​Go to: Settings >> Apps & notifications >> Permissions >> Enabled camera
Or you can quickly go to the Permissions by touch and hold the app on your phone, then choose App info.

 Then Enable camera access in the Permissions list
​

If you still have trouble setting up your phone for the business card scanner, please feel free to contact our support team support@liid.com to start inputing all business cards easily. 

Did this answer your question?