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Modify, Manage or Cancel Your Subscription

Modify subscription, add licences, reduce licences, cancel subscription

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated over a month ago

Salestrail offers flexible billing, allowing you to upgrade or downgrade your plan as needed.

Cancel anytime with advance notice:

  • Annual licenses must be canceled at least 90 days before renewal.

  • Monthly licenses must be canceled at least 30 days before renewal.

We believe in giving you full control over your subscription while ensuring a smooth transition!

Here's how to manage your licenses with Salestrail.

  1. Add additional licenses to your organisation

    You can simply add licenses to users by going to Call Analytics Dashboard > Subscription > Purchase.

  2. Reduce licenses

    To reduce the users' licenses, please contact support@liid.com.

  3. Subscription cancellation

    Please contact support@liid.com.

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