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Infinix Devices (XOS)

Infinix

Yvonne Pulkkinen avatar
Written by Yvonne Pulkkinen
Updated yesterday

How to Turn Off App Battery Saver & Enable Auto Start (Background App Launch) on Infinix Devices

To ensure Salestrail works properly, follow these steps to disable battery optimization and enable auto start


Infinix Zero Series

Infinix Note Series
Infinix Hot Series
Infinix Smart Series


Disabling the battery saver ensures that Salestrail is not restricted by the system.

Disable Battery Optimization via Settings

  1. Open Settings on your Infinix device.

  2. Scroll down and tap "Battery Lab" or "Power Marathon".

  3. Tap "Battery Optimization".

  4. Find and select Salestrail

  5. Select "Don’t Optimize" or "No restrictions".


How to Enable Auto Start (Background App Launch) on Infinix Devices

This ensures that apps like Salestrail restart automatically when the device reboots.

Enable Auto Start via XOS Settings

  1. Go to Settings > Apps & Notifications > App Manager.

  2. Select Salestrail.

  3. Tap "Auto Start" and enable it.

Enable Auto Start via XManager

  1. Open the XManager App (pre-installed on Infinix devices).

  2. Tap "Auto Start Management".

  3. Find Salestrail and enable Auto Start.


How to Allow Background App Launch on Infinix Devices

Some Infinix models limit background activity for apps by default. Follow these steps to allow background launch.

  1. Go to Settings > Apps & Notifications > App Management.

  2. Find Salestrail and tap on it.

  3. Tap "Battery Saver" and select "Allow Background Running".

  4. Go back and tap "Other Permissions".

  5. Enable "Allow Background Launch" and "Allow Run in Background".


Additional Tips

Disable XOS Smart Manager Restrictions:

  • Open Smart Manager > Battery Lab > App Management > Turn OFF for Salestrail.

Lock the App in Recent Apps:

  • Open Salestrail, go to Recent Apps, long-press it, and tap Lock.

Turn Off Data Saver for Salestrail:

  • Settings > Network & Internet > Data Saver > Disable for Salestrail.


Conclusion

By following these steps, Salestrail will run continuously in the background without being killed by Infinix's battery optimization system, ensuring accurate call tracking and logging.

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